Frequently Asked Questions (FAQs)
Got a question? We’ve got answers!
Below are some of the most common questions we receive at ChuchakiSurf.
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Where do you ship from?
All orders are shipped from Belgium.
Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times vary by country.
How long will my order take to arrive?
Onze verwerkingstijd bedraagt ongeveer 2 weken. Zodra je bestelling is verzonden, gelden de volgende verzendtijden:
België: 1–3 werkdagen
Europa: 3–7 werkdagen Wereldwijd: 7–14 werkdagen
Houd er rekening mee dat levertijden kunnen variëren afhankelijk van de drukte bij de vervoerder en de bestemming.
Is shipping free?
No, we have different rates for each country.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking link in your mailbox.
What sizes do you offer?
We currently offer our clothing in two sizes: S/M and M/L.
All items have a baggy fit and are unisex, making them comfortable and suitable for everyone.
Are returns free?
Return shipping is the customer’s responsibility unless the item is damaged or incorrect.