Privacy Policy – ChuchakiSurf

Effective Date: July 21, 2025

At ChuchakiSurf, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you shop on our website or interact with our services.

1. Information We Collect

Personal Information:
When you place an order or contact us, we may collect your name, email address, shipping address, phone number, and payment information.

Browsing Information:
We automatically collect non-personal data such as IP address, browser type, device information, and pages visited via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and marketing emails (only with your consent)
  • Improve our website and shopping experience
  • Prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or rent your personal data.
We may share your information with:

  • Payment providers (e.g., Shopify Payments, PayPal)
  • Shipping carriers (e.g., Bpost, DHL)
  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads)

All third parties are required to handle your data securely and lawfully.

4. Cookies

Our site uses cookies to:

  • Remember your preferences
  • Track website usage for improvement
  • Enable personalized marketing (if accepted)

You can adjust or disable cookies in your browser settings at any time.

5. Your Rights (EU GDPR)

If you’re in the EU or EEA, you have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To make a request, contact us at privacy@chuchakisurf.com

6. Data Security

We use secure technologies (SSL, encrypted payments, etc.) to protect your data from unauthorized access or misuse.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Effective Date."

8. Contact Us

If you have any questions or concerns about your privacy, please contact:
📧 privacy@chuchakisurf.com